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Gate.com Shared Web Hosting Review:

About Gate.Com :

Gate.com is a good web hosting company that’s been serving customers since 1998. Their customer service staff is knowledgeable, friendly and willing to find answers for your hosting questions. Gate.com is an affordable hosting company at $9.95 monthly.

Features:

They have four different kinds of plan for different user categories. Their basic plan comes with a domain name and email address for individual purpose to a dedicated server to serve the needs of big Corporate Website. They provide with a domain name and a number of email account options, which can be accessed by net or by using outlook, with a storage space of 1 GB and other features like POP3/IMAP/SMPT/Webmail in addition to that they provide with spam and virus protection. They also provide with features like Built-in Image Editor, and there is no need to install any software, this means update can be made from any computer. They also provide with customizable Flash Intros. All this is packaged surprisingly for just $4.95 per month.

Price:

All hosting plans that are provided by Gate.com provide their customers with a great deal at excellent prices. In fact, Unix and Windows hosting plans start out as low as $4.98 per month for Unlimited disk space and Unlimited  bandwidth. Unix plans provide ASP, MySQL, Perl, FrontPage 2002 Extensions, and AdWords credit and other free website promotion features. All plans offer daily backups and a 99.9% uptime guarantee. Windows plans offer much in the same in features and free applications.

Virtual private server hosting starts out as low as $29.96. Customers receive the function and control of dedicated servers without the high cost. Free setup is currently being offered on these plans through the end of the year. Only the best servers and hosting platforms are used to provide VPS to customers.

Gate.com also offers dedicated servers are very competitive costs. They offer Linux dedicated hosting solutions for only $99 per month. Windows plans are as low as $124 per month. Customers are not likely to find comparable dedicated solutions at such great prices.

Control Panel:

Gate.com offers their own proprietary hosting control panel. If you are having trouble logging into your Gate.com control panel, try visiting http://my.gate.com, which is their control panel login section.

Customer Support:

GATE has a well planned and user accustomed customer support program which includes a huge database, a section for FAQ’s, and a Customer Forum, where you can discuss your problem and express your views with other customers. Moreover, there is a section for Tutorials, which helps the beginners to get used to the services provided by the company, and there is another section for Sales and Service Inquires. If none of these work the GATE crew can be contacted any time of the day on there Toll free Support Numbers or via email.

Bonuses:

Application Installation Wizards
Their simple to use install wizards provides step-by-step instructions for adding a variety of applications to your site–photo galleries, blog software including Joomla , Wordpress and more!

Email
Customize your email address (you@yourdomain.com) to enhance your professional image. Plus, you’ll be able to check your mail from anywhere.

Point & Click Site Building Tools
Create a professional-looking website with just a few clicks, using a variety of dynamic themes and templates. No programming or HTML experience needed!

VN:F [1.8.4_1055]
Tech support
Customer support
Quality
Reliability & Uptime
Space
Traffic
User-friendliness
Bonuses
Rating: 1.8/5 (2 votes cast)

47 Reviews so far!

    Phim

    What Phim Says About this Web Host:

    Hosted For:

    Type Of Plan:

    Phim This Web Hosting

    ” Gate.com is suck hosting, I had gate.com hosting plan + domain name which I transfer from dreamhost to gate for 1 year and 2 months since then. but on Nov 1 I request authorized code for domain transfer that I want to transfer to godaddy, then I received an email that they suspend my account for hosting and domain for irretating issue. and not even give me the authorize code to transfer domain. I keep calling up the tech support, customer service, they are im-polite and disconect the phone durring conversation. until now my domain can not be transfer due to they not giving out the authorize code that own by me and transfered from dreamhost to gate.com in 2008. this is notice to whom ever want to go gate.com, they suck, they will hold your domain when you want to transfer out of their service. verified true email me phimnow@yahoo.com

    1 Michal

    What Michal Says About this Web Host:

    Hosted For:

    Type Of Plan:

    Michal This Web Hosting

    I was a proud customer of Gate until I tried to cancel my accounts. I asked to cancel a few of my accounts and what requested to supply some info. I supplied the info and did not receive a response back. I was then rebilled for those accounts. I have since requested to have all of my accounts canceled and still have not received a response. I have referred numerous people to gate but not anymore. Too bad.”

    2 Y Kislov

    What Y Kislov Says About this Web Host:

    STAY AWAY FROM GATE.COM!!!

    Hosted For: Less than 1 month

    Type Of Plan: Shared

    Y Kislov Don't Recommend This Web Hosting

    Here is my experience:
    Day1: Call Gate to setup my hosting account. Paid for one month of hosting and was assured that my account will be setup within two hours. The welcome email would give me the logon info and temporary link to my website.

    Six hours later no email. During the call they tried to feed me BS about spam filters. Gave them a differnt email address. They gave me my username and PW over the phone which did not work. I was told to call back in couple of hours.

    Called back to find out that they did not give me my full username. I am finally able to ligin to my control panel. Still no email from them and nobody is able give me my temporary link.

    After another conversation I am told that my account was misprovisioned, “usually it takes up-to 24 hours to resolve a case, but in this instance it will most likely take couple of hours.”

    18 hours later still no resolution. After calling Gate again was told that 24 hours did not pass yet and that they still have a few hours to resolve the case. They told me to call back later.

    Called back 26 hours after incident was opened. “The admins are still working on it” After asking about promissed 24 hour guarnted resolution time was told that cases like this take 48 hours to resolve and that I should repoint my name servers to gate.com. All I needed was a temporary link to start woring on my site, but I pointed to new name servers anyway. I was assured that my account would be setup by next day. Also was told that none of the admins work weekends (so much for a 24 hour shop with 99.99 uptime guarantee)

    Next morning called them to talk to a supervisor. Before I got to supervisor was assured that it would be setup within 24 hours due to some server problems.

    Waited another day and canceled an account with them. A was determined to make it work, but at that point….
    Thank you gate.com for waisting four days of my time.

    What a “great” company.

    3 Josh

    What Josh Says About this Web Host:

    Stay away from GATE.COM

    Hosted For: 1 - 2 months

    Type Of Plan: Shared

    Josh Don't Recommend This Web Hosting

    Stay away from GATE.COM. I’ve had way to many problems with their billing/cust. service dept. to EVER try them again. Right now working on legal action

    4 buddylee

    What buddylee Says About this Web Host:

    Customer service is very poor

    Hosted For: 1 - 2 months

    Type Of Plan: Shared

    buddylee Don't Recommend This Web Hosting

    The uptime statement I don’t believe is valid. Their website claism that downtime is defined is one minute of consecutive trouble, but I frequently find hiccups in the delivery of simple content. Recently, I’ve had issues with spawning even simple ‘hello world’ cgi apps in that sometimes they just don’t execute.

    Customer service is very poor. They claim 24 response time via email, but I’ve yet to find a response within 4 business days.

    My database files went missing and after 3 days, the issue is still not resolved

    5 Tom Yencer

    What Tom Yencer Says About this Web Host:

    Everything works as protmoted

    Hosted For: More than 5 years

    Type Of Plan: Shared

    Tom Yencer Recommend This Web Hosting

    I have been very satisfied with gate.com. Everything works as protmoted. I have been with them since 2002.

    6 flexible

    What flexible Says About this Web Host:

    Avoid

    Hosted For: 1 - 2 months

    Type Of Plan: Shared

    flexible Don't Recommend This Web Hosting

    They are the worst at issue resolution.
    They have DNS Server issues. Servers are stating that certain Domains hosted on Gate do NOT EXIST when email servers do a reverse lookup to verify valid Domain.

    7 Rickie

    What Rickie Says About this Web Host:

    Avoid Gate.com

    Hosted For: 1 - 2 months

    Type Of Plan: Reseller

    Rickie # This Web Hosting

    Avoid. My client’s website became blacklist from DNS servers and when i called to inquire they said its a ISP issue and contact them. I switched the domain to another company and no prob since. When I canceled the account through a customer contact form mail that they provided w a supplied ‘cancellation’ pull down menu I got no email confirmation and when I called up a few days later they told me that they have no records! And since the account was now past the recurring billing cycle that I would be charged for another month. What can you do when u’ve done the right thing thru a system they provided? A good company would have honored the customer and provided a full refund. Their control panel is mickey mouse as well. Not a happy customer. Look elsewhere, dont waste your time and money.

    8 Jason

    What Jason Says About this Web Host:

    Not impressed...

    Hosted For: Less than 1 month

    Type Of Plan: Shared

    Jason Don't Recommend This Web Hosting

    I set up an account last night. Nothing is working right. I’m unable to access my site or FTP in using the registered address or the temporary address. I’m hitting certificate and SQL errors on the user admin pages. The DotNetNuke setup puked from the user admin pages. I have a support request out in both email and on their forums, neither which have been answer so far.

    9 Richard

    What Richard Says About this Web Host:

    AVOID GATE.COM VPS SERVERS

    Hosted For: Less than 1 month

    Type Of Plan: Shared

    Richard Don't Recommend This Web Hosting

    AVOID GATE.COM VPS SERVERS. I’ve had an account for two weeks and it’s been a nightmare. I have a host-tracker.com account which puts the uptime as 82.4% which is the worst uptime i’ve ever seen. It’s constantly down for a period every day. I’ve asked for a refund but heard nothing, I too had a nightmare getting it set up. I’m off to try easycgi… so wish me luck!

    10 Richard

    What Richard Says About this Web Host:

    Reliable and Consistent

    Hosted For: 3 - 5 years

    Type Of Plan: Reseller

    Richard Recommend This Web Hosting

    I have had a business website with them since 6/2001. They have phone and email support. I have found them reliable and consistent. I have registered three sites with them. In all three cases, after the sign-up process, I had access to temporary access from the control panel and it worked immediately. Contrary to the other reviewer, I was able to get to all three domains’ temporary access immediately after signing up for hosting. Then after the domain propagated overnight, the files were accessible via their respective domain names.

    In the first years, their daytime tech support folks seemed more knowledgeable than those in evening hours. This has changed for the better in recent years. Phone/evening tech support is much better now than in the earlier years.

    My experience with problems has generally been positive. I haven’t had many problems in 5 years but have had to call them for a couple of complex problems. One was with regard to software they support, and everything I tried including manual configuration failed. It took several days to fix, but it did get resolved. Another time the server had a problem. The evening tech support person called me at home to get more info, and that problem too was resolved. It took several hours, but in all fairness the situation was to complex for an instant fix.

    I have generally found the uptime to be reliable. The control panel is user-friendly, the the email is great. I signed up a non-profit organization’s domain with them about 2 years ago, and the email can be used to build a members email diistribution list within the organization’s domain. Email updates come into effect instantaneously.

    I’ve had a business site with them for over 5 years. Later I signed up for hosting a fairly active non-profit organization and a person’s domain name. The organization’s site has been functioning well, including the busy times when people sign up for events and renew memberships for example. During my time of dealing with them, I’ve found them consistent and reliable.

    11 Alan

    What Alan Says About this Web Host:

    No one signs up with them

    Hosted For: 1 - 2 months

    Type Of Plan: Shared

    Alan Don't Recommend This Web Hosting

    I have had nothing but issues with gate.com I can’t stand being on the phone for an hour or more and then talk to someone for a minute get transfered to another department and wait another hour. I have been tring to move 4 domain names for about a month and i am better off talking to a wall. this is the worst web host I have ever dealt with and I hope no one signs up with them and the shut down for good. At least I moved to another company that provides much better service, powersporthosting.com, never had any issues with them.

    12 Boo

    What Boo Says About this Web Host:

    This company is the wors

    Hosted For: 1 - 2 months

    Type Of Plan: Shared

    Boo Don't Recommend This Web Hosting

    Sites currently down for the thrid time this month!!… this company is the worst!!

    13 Jones

    What Jones Says About this Web Host:

    Worst web hosting

    Hosted For: 1 - 2 months

    Type Of Plan: Shared

    Jones Don't Recommend This Web Hosting

    Worst web hosting experience of my entire life. Huge email server and FTP problems website access got very spotty and random once they merged with hostsave. We have had an impossible time trying to switch out of their ghetto service. Their FTP server was totally down and wouldn’t let us download the site files. The phone tech support was an 1 1/2 hour wait time. WE HAD TO CALL BACK THREE TIMES TO RESOLVE THE ISSUE – THAT IS 4 1/2 HOURS IN ONE DAY. Screw these guys. Incompetent, lazy, worthless. Save yourself some aggravation – don’t touch these guys with a 10 foot pole.

    14 Chris

    What Chris Says About this Web Host:

    Slow upload of ADMIN and blog pages

    Hosted For: 1 - 2 months

    Type Of Plan: Reseller

    Chris Don't Recommend This Web Hosting

    Same problems as described. Ridiculously slow upload of ADMIN and blog pages. Finally got through to Gate tech support. They fixed the problem…less than two weeks later, it is worse than before. Also have at least a dozen website clients I am now advising to move.

    15 JBR

    What JBR Says About this Web Host:

    DONT USE THEM!!!

    Hosted For: 6 - 11 months

    Type Of Plan: Dedicated

    JBR Don't Recommend This Web Hosting

    Terrible hosting, lots of problems!!! I started with Hostsave in 2000, bought/merged with gate.com, problems ever since. I have a unix VPS with them, with 10 domains currently down now for 2+ days. Just ordered a Windows VPS, but will be cancelling, luckily my card expires this month. Still down from 12:15 AM two days ago. Called in three times, still not rebooted like they sayed they would do. Named Service wont start in Virtouzzo… looks to be DNS related. Lots of problems over the years, everytime I added a domain it included 2-10 hours on the phone getting the site to resolve to my VPS rather than their SHARED sites. They bounce you all over on the phone, from department to department, average call is 45 minutes on hold before you talk to anyone. Hopefully I can get this back up and move all my data off, including DB’s, files, emails, etc. Definetely done with them now! DONT USE THEM!!!

    16 John

    What John Says About this Web Host:

    Unbelievable

    Hosted For: 3 - 5 months

    Type Of Plan: Reseller

    John Don't Recommend This Web Hosting

    yep…ALL of my sites are down right now. I am a web and graphics designer and I have referred clients to gate.com. All of their sites are down as well and I expect that since they cannot contact me via email (since of course, the email isn’t working either) I will have several phone calls to deal with in the morning. So much for depending on a hosting service because right now I have about thirty or so websites down and a lot of other suff that is hosted on my company’s server for other services. That’s pretty much the nail through the coffin for me I guess. So long gate.com. This is the final straw.

    17 Jacob

    What Jacob Says About this Web Host:

    MADMADMAD

    Hosted For: 1 - 2 months

    Type Of Plan: Shared

    Jacob Don't Recommend This Web Hosting

    THey’ve been down all night and they are not answering the phone… IT”S KILLING ME>

    18 Branda

    What Branda Says About this Web Host:

    BEWARE of gate.com

    Hosted For: Less than 1 month

    Type Of Plan: Shared

    Branda Don't Recommend This Web Hosting

    Evidently in their terms of service that you have to agree to; they can and do put their information in you domain information and then can change your domain registration company and renew without you saying anything and charge you almost 3 times the market cost even if you didn’t want to renew the domain. They do not care whatsoever about their customers and refuse to refund anything. Save yourself the headache, time, and MONEY AND GO SOMEWHERE ELSE!!

    19 Brandon

    What Brandon Says About this Web Host:

    Avoid this company at all costs.

    Hosted For: 3 - 5 months

    Type Of Plan: Dedicated

    Brandon Don't Recommend This Web Hosting

    Every block of IP addresses they had to offer for my dedicated server was blacklisted on Spamhaus. Every time I confronted them about their worthless IP addresses, they gave me a new block which had the same blacklist problems.

    When I finally told them to cancel and give me a refund, they refused. I threatened to do a charge back and they refunded all but the $80 setup fee.

    I did a chargeback on the $80.

    It’s a wonder this company is in business.

    20 D Dow,

    What D Dow, Says About this Web Host:

    Beaware of them

    Hosted For: More than 5 years

    Type Of Plan: Dedicated

    D Dow, Don't Recommend This Web Hosting

    I got you all beat. They actually erased my database. A site I’ve had since July 2002, 29,000+ members, almost 1,000,000 messages on my message boards. People met each other, moved across the world to be together, got married and had children because of my site. People graduated Highschool, joined the Army, went to Iraq and got killed and they had documented their lives on my site. People went to college, graduated, got a career and still kept coming to my site.

    All of it is gone now. I called them up because my phpMyAdmin stopped working. It had worked fine before, but it just stopped. They assured me it was because the code was bad which was, of course, bull*&^%. I obviusly hadn’t touched the code. I deleted the directory and uploaded a fresh copy of phpMyAdmin and attempted to install and it didn’t work. At that point they had to acknowledge that there was something worng. All of this time my site worked fine, I just wanted to make a backup of my data because I had some work I wanted to do.

    Anyhoo, I was on the phone with them for nearly an hour and a half when suddenly the girl I had been talking through got on and apologized because they had accidentally erased my database. I was pretty upset, but she told me that they would have it restored from backup by the next morning.

    I woke up the next morning and it still did not work. I called them. They said it would be a few hours. I called back a few hours later and they said that it would be done by the end of the day. At the end of the day it still did not work, but they were kind enough to send an email.

    It said, “issue could not be resolved.” I called and they told me that, contrary to what our contract stated and contrary to what their webste claimed, they had not been making backups of my database.

    I can’t tell you how much this devastated me. This wasn’t just a business to me I had friends there. I met people there that I still know today. I had spent thousands of dolars and countless hours over the years building the site and my drecision to go to gate.com led to it’s complete obliteration – like it had never been there.

    Do not go to Gate.com, valueweb.com or any company affiliated with Affinity hosting.

    21 Thunder

    What Thunder Says About this Web Host:

    Avoid this company.

    Hosted For: 3 - 5 months

    Type Of Plan: Shared

    Thunder Don't Recommend This Web Hosting

    The service is sketchy and we have experienced numerous database server problems over the cause of 6 months. The telephone support is very poor, we receive different answers from different people, and even a refusal to acknowledge the problem at all. The email support, well it’s like pissing into the wind..

    Basically, these guys will make your business look bad.

    22 Mario

    What Mario Says About this Web Host:

    These guys are awful.

    Hosted For: 6 - 11 months

    Type Of Plan: Dedicated

    Mario Don't Recommend This Web Hosting

    These guys are awful. I’ve been with them for 5 months and had quite a few problems. They just moved my server from Miami to Tampa Florida (2 days of downtime), and after the move I get 22KB/s inbound connection. For a dedicated server, imagine.

    I have nothing good to say for their customer support, they send polite form emails that do not solve the problem.

    I have another server with serveraxis, and these guys rock. Sure, they also had their share of problems in the past, but no bullshit – they would always say what the issue was and fixed it quickly of course.

    23 Dwain Browne

    What Dwain Browne Says About this Web Host:

    STAY AWAY FROM GATE.COM!!!!!!!!!!!!

    Hosted For: 3 - 5 months

    Type Of Plan: Dedicated

    Dwain Browne Don't Recommend This Web Hosting

    WTF… Of all the hosting companies I’ve death with (over 30) I’ve seen issues, but GATE.COM beat them all. I created a test site with a db backend of about 50,000 records and in less than 6 months I’ve had over 10 outages. Complained to the supervisor they said that the server I was on had “issues” so my response was, can you not replace the box or move my service to another box. He said they would do it, but yet still I had 2 down time after this… STAY AWAY FROM GATE.COM!!!!!!!!!!!!

    24 Jake

    What Jake Says About this Web Host:

    they are joke,, freaking stupid joke

    Hosted For: 1 - 2 months

    Type Of Plan: Shared

    Jake Don't Recommend This Web Hosting

    Now i realized that i am not the only one who’s having problem with gate.com.

    They took 8 entire freaking day to recreate vps image (not resolved yet), and once they finally recreated the image,, they reset the password,, and i ve been asking for the pasword,, almost 2 days past,, but no answer…

    25 Darci

    What Darci Says About this Web Host:

    Their sevice awful

    Hosted For: 6 - 11 months

    Type Of Plan: Dedicated

    Darci Don't Recommend This Web Hosting

    I have been using for about 6 months and find their sevice awful. They do NOT respond in a timely manner to either phone or email or website submissions.

    AND they have not every been able to solve my issue. I am moving to a reliable hosting company in the next few weeks.

    26 Fill

    What Fill Says About this Web Host:

    Unresponsive tech support - good luck

    Hosted For: 3 - 5 months

    Type Of Plan: Shared

    Fill Don't Recommend This Web Hosting

    We used them without incident for some time, when a move/upgrade caused our Aspx links and db code to render error after error. After weeks of trying to get back our admin access(still don’t have it) to have a look and reporting this problem, we were told that the site was up with no errors, but they had seen an error when using one of the links(the error we reported), but that was our problem(“However this seems to be an coding error, since we uploaded a test asp file in your account and were able to successfully access it without any errors. “.
    Bottom line – they refuse to fix things, are making us recode the whole site(and by recode, I mean for use on another hosting site), and apparently have no accountability. Try to get them to call you… “

    27 Brandon DuBois

    What Brandon DuBois Says About this Web Host:

    Avoid this company at all costs.

    Hosted For: Less than 1 month

    Type Of Plan: Dedicated

    Brandon DuBois Don't Recommend This Web Hosting

    Every block of Ip addresses they had to offer for my dedicated server was blacklisted on Spamhaus. Every time I confronted them about their worthless Ip addresses, they gave me a new block which had the same blacklist problems.

    When I finally told them to cancel and give me a refund, they refused. I threatened to do a charge back and they refunded all but the $80 setup fee.

    I did a chargeback on the $80.

    It’s a wonder this company is in business. “

    28 Sanchez

    What Sanchez Says About this Web Host:

    " Beware of gate.com

    Hosted For: 3 - 5 months

    Type Of Plan: Shared

    Sanchez Don't Recommend This Web Hosting

    Evidently in their terms of service that you have to agree to; they can and do put their information in you domain information and then can change your domain registration company and renew without you saying anything and charge you almost 3 times the market cost even if you didn’t want to renew the domain. They do not care whatsoever about their customers and refuse to refund anything. Save yourself the headache, time, and Money And Go Somewhere Else!! “

    29 Daniel Fernandez

    What Daniel Fernandez Says About this Web Host:

    Worst Customer Service Ever

    Hosted For: 1 - 2 months

    Type Of Plan: Shared

    Daniel Fernandez Don't Recommend This Web Hosting

    ” Just read the following emails…

    ——–

    —–Original Message—–
    From: Daniel Fernandez [mailto:********@hotmail.com]
    Sent: Monday, August 04, 2008 10:23 Pm
    To: billing-sp@gate.com
    Subject: RE: (HW#12782348) RE: Your statement from gate is ready.

    I called the number.

    I chose the selection to cancel an account.

    I got a recording that said I had to cancel the account online in my control panel, or by sending an email to billing.

    So if I send an email I am told to call a number.

    If I call a number I am told to send an email.

    Do you want to help me cancel my account or not?

    Regards,

    Daniel Fernandez

    —–Original Message—–
    From: billing-sp@gate.com [mailto:billing-sp@gate.com]
    Sent: Friday, July 25, 2008 2:08 Pm
    To: ********@hotmail.com
    Subject: Re: (HW#12782348) RE: Your statement from gate is ready.

    Hello,

    Gate.com has received your request for cancellation. Please note that this request Does Not Automatically Close Your Account.

    In order for to process your cancellation request, you must contact Gate.com Customer Relations Department at 1-866-856-7165, M-F, 9:00 a.m. to 5:00 p.m. Central Time. They will assist you with completing the cancellation process.

    Please have the following information available when contacting Gate.com’s Customer Relations Department:

    1. Your Gate.com Customer Id or your domain name.
    2. You SiteControl password, credit card number, or the date and amount of your last payment.

    Once you contact the Customer Relations Department and complete the cancellation process, your account will be closed within 24 to 48 hours. A cancellation confirmation will be sent to you via email once your account has been closed. Full refunds are only available within the
    30-day money back period (excluding setup and other fees).

    If you do not contact Gate.com’s Customer Relations Department by phone and complete the cancellation process, your credit card on file may be charged. You can find Gate.com’s cancellation and billing policies at http://hostway.com/legal/billing_policy.html.

    Sincerely,
    Gate.com Billing Department
    Rose W.

    Login to:
    https://sitecontrol-sp.gate.com

    Online Manual:
    http://help.gate.com

    billing-sp@gate.com
    1-866-856-7165

    >Hello,
    >
    >
    >
    >In May of 2007 I transferred the domain hosted at winsave to another
    >provider (see below). At the same time I cancelled the hosting account
    >at winsave online. I never received a confirmation from winsave. I
    >tried to contact customer support by email, but never received a
    >response
    >
    >
    >
    >Shortly after May of 2007 I was billed for another quarter for hosting
    >services. I sent an email to winsave customer service and submitted a
    >request for reimbursement in an online form. Again I never received a
    >response. Later I received a billing for more hosting services. I sent
    >an email. Submitted information on a web form, and left a voicemail
    >message with winsave customer service. Again, I never received a
    >response.
    >
    >Here’s what I would like you to do:
    >1. Reimburse all billings charged by winsave after May of 2007.
    >2. Complete the cancellation of my hosting services with winsave and with you.
    >3. Send me confirmation that you have cancelled all services.
    >
    >Thank you,
    >–
    >Daniel Fernandez “

    30 Ian Mccullough

    What Ian Mccullough Says About this Web Host:

    Easy to install, easy to use, easy on the eyes

    Hosted For: Less than 1 month

    Type Of Plan: Shared

    Ian Mccullough Recommend This Web Hosting

    I just installed one of these gates and it was a snap. The gate comes with a template you tape up to show where to drill (you will want a power drill) so there’s no measuring anxiety. If you have molding there are spacers to even out the hinges or brackets. In my case, I live in an old house with relatively non-square angels to just about everything. The spacers provided turned a potential disaster into five minutes of tinkering.
    The gate itself has a handle that can be opened using only one hand (very important for when you carry baby). The gate can also be taken off its hinge mounting very easily by a latch located on the inner (hinge) edge of the gate. I suspect this will be nice for when folks come over. Finally, it doesn’t look like a baby penitentiary due to the soft curves of the plastic and the clear window. This is a functional, simple and attractive gate and I give it five stars. My son would give it one star for it thwarts all his little efforts at elicit exploration.

    31 Topher's Mom

    What Topher's Mom Says About this Web Host:

    NO PROBLEMS IN 2 YEARS!!!,

    Hosted For: 1 - 2 years

    Type Of Plan: Shared

    Topher's Mom Recommend This Web Hosting

    We bought this gate after having a pressure mounted gate, that you have to step over. It is currently between the dining room and kitchen doorways. The first gate we had you had to step over, a close friend tried to step over it, and fell and almost smashed her face on our oven! That night her and I went to Babies R Us, and found this gate. We had a blast putting it up, trying to create our own directions, but once it was up, it was great! It has been properly functioning, my handle has NEVER broken, it’s never fallen, or closed improperly. We are about to purchase a new home with steep stairs, we are going to buy two more of these gates today!! I’ve had this gate for 2 years now, my only problem was the finger prints and smudgy face prints from my son, and the best way I have found to keep it looking brand new (STILL)is to use Windex Multi Surface (the green one) it keeps the plexi-glass clean, and keeps the gate clean too! I would hands down recommend this gate to anyone and everyone I come into contact with! We even have baseboards, and I like the fact that the gate goes over them, and that makes it that much more difficult for my son to attempt to stand or swing on it (which has never happened no matter how hard he’s tried!)
    I love this gate!!! I love it!

    32 Alan

    What Alan Says About this Web Host:

    Customer support is terrible!

    Hosted For: 3 - 5 years

    Type Of Plan: Shared

    Alan Don't Recommend This Web Hosting

    We have been with Gate for a few years now with no problems other than a suspicion that emails are not getting through. on 11/19 I requested that they move my website over to their Windows servers and that’s when the nightmare began. My website has been down since then. I called support and opened a case, and keep getting told they need a few more days to resolve the issue. I was going to cancel my account with them tomorrow but after reading the reviews, I’m not looking forward to this. Their customer support is terrible!

    33 Lee

    What Lee Says About this Web Host:

    Would have been client

    Hosted For: Less than 1 month

    Type Of Plan: I Don't Know

    Lee Don't Recommend This Web Hosting

    OMG! Gate does such an excellent job scarring away customers I had to write this. I called them up to inquire about their service and my call was dropped. They must have a call center overseas. So I call again and by now I have given up on my expectation to talk to someone with understandable English. The sales rep. decides to transfer me to the Tech. Support Dept.; what a joke, I don’t think they have one. Just out of curiosity to find out how ridiculous they are I left the phone in “radio mode” and waited in the queue. After listening to the announcement proclaiming an estimated 6 minutes waiting for about 45 min. the system (or staff?) dropped my call. I can only feel sorry for those poor souls who are subjected to this kind of treatment. At least GATE.COM is good at being bad so I knew from the get-go not to bother with them. They should add to their name and make it something like GatetoFrustration.com, GateToBadHosting.com Stay away from these idiots.

    34 ScottG

    What ScottG Says About this Web Host:

    Stay away!!

    Hosted For: 1 - 2 years

    Type Of Plan: Dedicated

    ScottG Don't Recommend This Web Hosting

    Stay away!! I’ve had a dedicated server with them for over a year. Constant network outages. When they moved datacenters they took everyone offline for 3 DAYS! If you try and call they dont speak good english and most of the time drop the call. Nevermind it takes 30 min to get a hold of anyone. Stay away from GATE.COM

    35 Parag Viroja

    What Parag Viroja Says About this Web Host:

    Gate.com services are really horrible

    Hosted For: 1 - 2 years

    Type Of Plan: Shared

    Parag Viroja Don't Recommend This Web Hosting

    ” Few Horrible Features
    1. It was about 7 times there email servers and 5 times there web servers had been down since last 1 year.
    2. When generated google adwords credit coupen, they generated a duplicate # and their customer support says we cannot generate new for me. $ 25 loss.
    3. There control panel does not show you Invoice beyond 6 months. So if you host for one year, you can never view invoice after six month.
    4. Your credit card is auto debited and there is no option for removal of credit card from their database. I advice never pay them for through credit cards.
    5. Customer support always asks to contact toll free numbers, which is not possible to call from other countries than Usa. I strictly recommend that Non Usa clients should not host with this company.
    6. Once you sign up any hosting plan it takes 48 hours for gate.com to create an account.
    7. There is no facility to cancel the account with this host provider. If you have paid they by credit card, they will keep on charging untill you call customer support in long ques and authenticate your self as account holder

    There after I decied to move my website to other host provider. “

    36 Geoffrey Swenson

    What Geoffrey Swenson Says About this Web Host:

    Used be good, now sucks

    Hosted For: 1 - 2 months

    Type Of Plan: Shared

    Geoffrey Swenson Don't Recommend This Web Hosting

    ” Whein I signed up my client for Gate, I could configure the website quite flexibliy by myself. There were excellent interfaces for default documents, folder permissions, and so on.

    It is all gone now. I now have to call and laboriously explain any change to a person who writes a ticket. It usually takes 15 minutes or more of listening to insipid soft Kenny G jazz before someone answers and sets up the ticket.

    The prior owner of Gate had staff that answered in less than five minutes the few times I needed to call, mostly at the beginning when I needed the help. Once setup, the former interfaces were very thorough and worked great.

    The interfaces we had before would have saved all of this hassle. I don’t understand. It is costing them more to do bad service.

    This is not quite as bad as the collapse of Ipowerweb. At least the website works. When ipower web imploded, the formerly reliable service never worked again, ever. At least Gate is continuing to work and serve pages. “

    37 Mike Jarrell

    What Mike Jarrell Says About this Web Host:

    Poor service

    Hosted For: 1 - 2 months

    Type Of Plan: Shared

    Mike Jarrell Don't Recommend This Web Hosting

    ” I have had several WinSave accounts which got converted to Gate.com and suddenly I’m getting all these back bills and disconnected service. Nothing seems to be right. I went ahead and reinstated one of them and it won’t refresh page uploads. They are no help on that site at all. I’m done..

    38 Bil Mann

    What Bil Mann Says About this Web Host:

    Worst host ever

    Hosted For: More than 5 years

    Type Of Plan: Dedicated

    Bil Mann Don't Recommend This Web Hosting

    ” These people, I swear….

    My website, Madmann Graphics, has been online since 2002. The original company, HostSave, was bought by Gate. Almost immediately there began a downward trend in service and functionality paired with a slow rise in pricing.

    Lately, InternetSeer has been reporting outages of up to 3 hours on a regular basis. When connecting through Ftp, half of the time I couldn’t even get a list of a directory. I could transfer files, sure… as long as I knew exactly what they were named.

    The pricing is on the high end of the scale at this point, more than double what I’m paying at the host I moved to. What do you get for your money? Not much.

    I had another dotcom hosted through them as well, set it up for my father-in-law and then he just never paid me… so in November, I write them an email telling them I wish to kill that dotcom (oh, did I mention that every domain needs its own account & charges?). They did not respond, other than billing me again when the quarter came around. In February, I got an email back saying that there must have been a “garbled transmission that made it difficult to respond to my issue”, and would I please resubmit my issue on Another trouble ticket? Just to rub salt in the wound, below that… they quote the entire email that I sent. As I sent it. Ungarbled.

    Alright, had enough. Find a new host, call them to get an unlock on my domain. Fine. “Anything else I can help you with?” I said, “Yeah. Kill it. Cancel my account.”. The guy on the other end then starts into this wholly unconvincing “Hello? Hello? Sir? Are you there? Hello?”

    You gotta be kidding me.

    So I asked him if he was aware of how aggressive my State Attorney General is (very) and told him to Stfu and cancel the account, or do it when I had the Ag call. Well, lo & behold, the connection was magically healed. “Sir, I can help you. I just was unable to hear you, must have been a temporary glitch in the phone lines”.

    Avoid these people like you would a pit bull with Aids. “

    39 darci Swirl

    What darci Swirl Says About this Web Host:

    Horrible service

    Hosted For: 1 - 2 months

    Type Of Plan: Shared

    darci Swirl Don't Recommend This Web Hosting

    ” I find they don’t answer emails, calls, website submissions in any sort of timey manner and have Never solved my issue. Excalating meant nothing and they obviously don’t really care about small business who Have to have reliable email service. “

    40 Mortimer l

    What Mortimer l Says About this Web Host:

    Good For Ecommerce

    Hosted For: 6 - 11 months

    Type Of Plan: Dedicated

    Mortimer l Recommend This Web Hosting

    I can heartily recommend gate-com for anyone heading into the world of ecommerce – merchant manager is far and away the best ecommerce software/package i have ever come across and i think that’s just fabulous that it’s included with their basic ppwer package. Power, yes indeed.

    41 J. Lyn

    What J. Lyn Says About this Web Host:

    Entirely happy Gate.com?

    Hosted For: 3 - 5 years

    Type Of Plan: Dedicated

    J. Lyn Don't Recommend This Web Hosting

    Gate.com was formerly HostSave. I began hosting my site with them in 2000 and was entirely happy with the services they provided at the time. However they failed to offer advancements that were fairly nessessary. They only recently (within months of this posting) upgraded to php4 saying that it was unnessary and noone would use it! Once they became Gate.com, the service went downhill and fast. I had more mail problems, many ISPs blocked mail coming from that host, and their customer service took on the attitude of “well, if something is wrong it must be YOUR fault” and often customer service requests take DAYS to receive the “it must be your fault” reply. I have since changed hosts and receive 4 times the product for a little less cost.

    42 Saulat Saleem

    What Saulat Saleem Says About this Web Host:

    No security

    Hosted For: Less than 1 month

    Type Of Plan: Dedicated

    Saulat Saleem Don't Recommend This Web Hosting

    Gate.com was formerly HostSave. I began hosting my site with them in 2000 and was entirely happy with the services they provided at the time. However they failed to offer advancements that were fairly nessessary. They only recently (within months of this posting) upgraded to php4 saying that it was unnessary and noone would use it! Once they became Gate.com, the service went downhill and fast. I had more mail problems, many ISPs blocked mail coming from that host, and their customer service took on the attitude of “well, if something is wrong it must be YOUR fault” and often customer service requests take DAYS to receive the “it must be your fault” reply. I have since changed hosts and receive 4 times the product for a little less cost.

    43 DG Floyd

    What DG Floyd Says About this Web Host:

    Not a lot of help at any point.

    Hosted For: Less than 1 month

    Type Of Plan: Shared

    DG Floyd Don't Recommend This Web Hosting

    There seems to be an overuse of the word “ultimate” on this site… it’s the ultimate pain in the bottom, that’s what gate.com is. Runaround from customer support and not a lot of help at any point.

    44 Daniel Fernandez

    What Daniel Fernandez Says About this Web Host:

    BEWARE of gate.com

    Hosted For: Less than 1 month

    Type Of Plan: Shared

    Daniel Fernandez Don't Recommend This Web Hosting

    Evidently in their terms of service that you have to agree to; they can and do put their information in you domain information and then can change your domain registration company and renew without you saying anything and charge you almost 3 times the market cost even if you didn’t want to renew the domain. They do not care whatsoever about their customers and refuse to refund anything. Save yourself the headache, time, and MONEY AND GO SOMEWHERE ELSE!!

    45 Rob Shelly

    What Rob Shelly Says About this Web Host:

    Nothing special

    Hosted For: 6 - 11 months

    Type Of Plan: Shared

    Rob Shelly Don't Recommend This Web Hosting

    My comments will pretty much echo several of the preceeding reviews. I started with them back in the HostSave days, and everything was just fine. After becoming Gate.com, my overall satifaction has taken a nose dive. I’ve been having trouble with sending out e-mail for the last couple days. In the last few months I’ve had FTP issues, my site has been down intermittantly, and it doesn’t appear things are likely to improve anytime soon. Tech support is OK, but nothing special. I’m going to be switching very soon, probably to GoDaddy. I can get the same storage, and more bandwidth for half the price.

    46 JimmiNu

    What JimmiNu Says About this Web Host:

    Hosted For: 1 - 2 years

    Type Of Plan: Shared

    JimmiNu Recommend This Web Hosting

    EGcZ7g http://www.FyLitCl7Pf7ojQdDUOLQOuaxTXbj5iNG.com

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