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IPowerWeb Dot Com Web Hosting Review

About IpowerWeb :

Founded in 1998 in Santa Monica, CA, iPowerWeb is recognized as an industry pioneer and a trusted name in providing Web-based solutions directly to businesses and to various vertical markets.

iPowerWeb, Inc develops and distributes products and services through VAR channels, vertical distributors, and directly to the market worldwide.

iPowerWeb is a respected leader in the IT/ASP industry, which includes product lines such as hosting, access, total Web solution, e-commerce, content, marketing, and financial services. iPowerWeb provides all these products as an ASP in a co-branded, private label fashion and directly to the consumer with a commitment to the highest quality. Ipowerweb now serves over 90 000 satisfied customers.

IPOWERWEB utilizes two data centers in the Boston, MA area. Combined, they occupy over 2400 square feet of space, comprised of over 800 Servers and ½ a Petabyte of storage. Both centers have:

  • 7×24 security
  • N+1 power (both A/C and D/C)
  • Identical network architecture and equipment

IPOWERWEB has garnered several awards and been featured in numerous publications including:

  • IPOWER, Inc. Ranked No. 121 on the 2006 Inc. 500 – Inc. Magazine
  • “World’s Best Web Hosting Company” – Host Pulse
  • Fastest Growing Website Hosting Company – Daily Changes
  • Recommended Web Hosting Company – Smart Computing Magazine
  • “Tech Support was available in 5 minutes” – Lou Dolinar Chicago Tribune Tech Columnist

Product & Services

  • Domain Registration
  • Web Site Hosting
  • Virtual Servers
  • Dedicated Servers
  • Marketing Solutions
  • Professional Services

Features:

  • FREE Domain Name
  • 1500 GBs of Space for your Web Site
  • 15000 GBs of Bandwidth
  • Host Unlimited Domains
  • 2500 E-Mail Accounts
  • Blogs, Forums, Galleries
  • Template-Based Site Building Tool
  • E-Commerce Software
  • FrontPage & Dreamweaver Compatible
  • CGI, Ruby, Perl, PHP, MYSQL
  • FTP, FileManager Upload Tool
  • Customer Feedback Tools
  • $75 in Google and Yahoo Search Credits
  • 24×7 Customer Support

Payment:

Your account will be set up the same day as long as you provide valid credit card information. Double-check your credit card information! If everything is correct, your account will be set up by one of their staff and you will receive an important email with all of your account information. Keep it safe and do not delete it. :-)

Control Panel:

iPowerWeb develops and uses its own control panel software - vDeck. It has been using CPanel for the initial years. Since CPanel is a third party products, all web hosts that chose to use it need to pay the license fee. Thus, iPowerWeb has gone one step further to develope their own custom control panel that mimic the features in CPanel. They are able to do so because they are large web host with strong funding. However, I am still a pro CPanel user.

Customer Support:

1. Email Support - Reply speed is extremely fast. However, issues sometimes need to go back and forth a few times before they are resolved. I think this is because they outsource their customer support. That’s why the speed of reply is there, but the quality of reply is not.

2. Knowledge Base - They have compiled a large searchable database of answers to many common questions. Unlike a normal FAQ style help center, you will not need to find the questions and answers by scrolling the screen. You just need to type some simple keywords and the search will return the relevant questions and answers! We have used it to find information on setting up sub-domains and domain pointers. A simple search with the keyword ‘domain’ returned the answer we needed.

3. Lots of Tutorials – iPowerWeb has prepared over 100 tutorials for their customers, which can be located in the new ‘Support Center’. You can find walkthroughs and flash videos on common tasks and various software configurations. The tutorials have been divided into 4 categories – email, file transfer, vDeck control panel and misc. Email tutorials show you how to configure your email software, such as Outlook Express and Eudora. File transfer tutorials show you how to configure and use your FTP clients, such as WS_FTP and CuteFTP. vDeck category has the most tutorials. It will show you how to use all the features in your vDeck control panel. For example, it has tutorials on creating email accounts, managing MySQL database, viewing stats and using the web builder. The misc category contains anything else that does not fit into other categories, including the tutorials on how to change your domain DNS servers.

4. Toll Free Support – Call 888-511-HOST (4678) for free customer support. If you cannot reach the toll free number (outside USA/Canada), call 1-310-314-1608 instead.

5. Live Chat - Introduced in April 2004. To access the live chat, click on the words that read “Questions? 888-511-HOST, Live Chat” below the iPowerWeb logo on the top left corner.

Bonuses:

Application Installation Wizards
Their simple to use install wizards provides step-by-step instructions for adding a variety of applications to your site–photo galleries, blog software including Joomla , Wordpress and more!

Email
Customize your email address (you@yourdomain.com) to enhance your professional image. Plus, you’ll be able to check your mail from anywhere.

Free Advertising!
Get the word out about your great new site with credits for major search engines, including Google ,Yahoo . They give you $75 right up front in free advertising.

Point & Click Site Building Tools
Create a professional-looking website with just a few clicks, using a variety of dynamic themes and templates. No programming or HTML experience needed!

visit-ipowerweb

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Tech support
Customer support
Quality
Reliability & Uptime
Space
Traffic
User-friendliness
Bonuses
Rating: 2.8/5 (5 votes cast)

1 Review so far!

    Philip

    What Philip Says About this Web Host:

    The king is dead!.

    Hosted For: 3 - 5 years

    Type Of Plan: Dedicated

    Philip Don't Recommend This Web Hosting

    Ipowerweb used to be the best hosting available just couple years ago Lunar hosting was close, but ipowerweb was obviously better. Now things changed greatly. I have 3 accounts and for the last year went from happy customer to ipowerweb intolerant. Constant downtimes, ftp is not working more than half the time. I had 3 months of combined ftp downtime during the last 4 months!!! They agreed to move my website to another server if i would move all my files (20 gb) myself. Today the control panel failed and now i am writing a review while waiting in 40 minute waiting time hot line for tehcnical support. and from my previous experience, it will take them at least couple more calls from me to solve the problem. It’s another 2 hours of my time. Do yourself a favour- don’t use ipowerweb, maybe then they will improve service

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